The GlowTouch Leadership Team

Vidya Ravichandran

Vidya Ravichandran

President

As founder and president of GlowTouch, Vidya is responsible for driving global expansion efforts and finding new markets to expand the  company’s portfolio. Working closely with the sales and production teams, Vidya oversees the company’s growth from its Louisville-based headquarters. She holds a Master of Science degree in Molecular Biology from the Virginia Polytechnic Institute.

Dr. V. Ravichandran

Dr. V. Ravichandran

Chief Executive Officer

A successful entrepreneur with more than 30 years of experience in the technology industry, Dr. Ravichandran oversees the management team and the company’s expansive development center in Mangalore, India. In addition to being a Professor at St. Philomena College for 30 years and holding a Fulbright fellowship at Clemson University in South Carolina, Dr. Ravichandran holds a number of degrees, including a Master of Science, Master of Philosophy, and a PhD degree.

Paul Kuamoo

Paul Kuamoo

Vice President of Continuous Improvement

Responsible for identifying and implementing service and process improvement initiatives to support company growth, Paul frequently collaborates with other members of the executive team to devise and implement strategic programs aimed at promoting the organization.  He holds a Bachelor of Science degree, a Master of Computer Engineering and Computer Science degree, and an MBA from the University of Louisville.

Steve Puchala

Steve Puchala

Vice President of Client Success

Steve leads our sales and operational efforts to ensure we meet and exceed our clients’ expectations in every project and interaction. Steve has two decades of experience leading IT professional services teams as well as scoping and delivering strategic, operational and technology projects. He has previously founded and operated multiple successful technology consulting firms. Steve holds an MBA from Queen’s University and a Bachelor of Technology, Computer Science from Ryerson University.

Clay Nobles

Clay Nobles

Director of Business Development

By identifying and developing new business opportunities, partners, and revenue streams, Clay serves GlowTouch by building long-term, mutually beneficial relationships and partnerships within the web hosting and software development industries. He holds a Bachelor of Arts degree in English Literature from Old Dominion University and a Master of Science degree in Management from Sullivan University.

Ernie Lopez

Ernie Lopez

Director of Client Services

Ernie Lopez solves seemingly impossible problems and tackles inefficiencies with precision. With 10+ years of experience managing contact centers, specializing in offshore teams, he helps our clients actually turn a profit on customer support and is a recognized industry leader and influencer in operations. Ernie has led many technical, sales and billing teams in India, lifting sales, exceeding customer satisfaction metrics and satisfying clients along the way. He is a highly creative leader who inspires, motivates and leads our teams to deliver exceptional results and customer satisfaction. Ernie earned a Bachelor’s, Information Security/Network Administration from ITT Technical Institute and Arizona State University.

Shyamprasad Hebbar

Shyamprasad Hebbar

Associate General Manager of Operations

Shyamprasad spearheads the operational efforts of GlowTouch’s technical team in the Mangalore development center. His responsibilities include formulating workplace policies and standards, overseeing day-to-day operations, and contributing in other administrative capacities.

Yogish Pai

Yogish Pai

Senior Manager, System Administration

Yogish leads the overall management of GlowTouch’s system and network administration efforts and oversees the company’s entire technical infrastructure. In his role, he supervises activities related to firewall configuration, troubleshooting, server setup, and infrastructure development.

Board of Directors

Vik Chadha

Vik Chadha

Co-Founder | Managing Director

Vik is the co-founder of multiple high-tech startup companies, including Backupify, Inc., Scalable Ventures LLC, and Passion4art, Inc. From 2001-2010, he served as Managing Director of the EnterpriseCorp in Louisville, where he managed a portfolio of over 100 client companies and helped them raise $120 million. Vik holds a Bachelor of Science degree in Electronics & Communications Engineering from the Manipal Institute of Technology and a Master of Science degree in Electrical Engineering (major in Computer Engineering) from Virginia Tech.

JR Matthews

JR Matthews

Tregaron Capital Company

As both an executive and an investor, JR has been performing successful buyouts for nearly 20 years. Over 10 years, JR has been responsible for the company’s growth to over $80 million in revenue and 300 employees, and he has successfully exited through a strategic sale. JR holds a Bachelor of Science degree in Electrical Engineering from Duke University with Phi Beta Kappa, Summa Cum Laude Honors and Distinction and an MBA from Harvard Business School.

Todd Collins

Todd Collins

Tregaron Capital Company

Todd Collins has been a consultant, executive, and investor in growth and mid-market companies for over 20 years. He received a Bachelor of Arts from Harvard University with honors and an MBA from Harvard Business School, where was a Baker Scholar.