KIPDA began searching for a solution provider that could work within the highly regulated government rules and regulations and could also work quickly to solve their growing dilemma. The management team at GlowTouch heard about the opportunity and immediately knew that KIPDA would be a great organization to partner with.
Once KIPDA decided to team up with GlowTouch, the collaboration phase quickly began; business documents were gathered and a timeline was developed. Once the analysis phase was complete, the specifications for each module were defined.
GlowTouch built the development and production environments and wrote test cases per the agreed upon guidelines. During development, KIPDA and GlowTouch frequently met so GlowTouch could gather feedback regarding each step of the project. The modules underwent rigorous quality assurance testing in the production environment before being deployed.
The various modules were built to support the Ticket to Ride front facing website and also for back end use by KIPDA staff. The first module, User Management, allows Ticket to Ride participants to view routes and the individuals who utilize the routes. It also allows a customer to set up and terminate an account whenever they wish.
The second module, Van Maintenance, allows the drivers to track van mileage, oil changes, service inspections, etc. It also alerts the administrator when a van hits a specific number and it’s ready for an inspection. Additionally, this module tracks a van in the case of a break down and knows when to provide a new one to complete the route.
The Billing module allows drivers to enter the attendees on the route that day and generates monthly invoices for the participants. Once an individual receives their invoice, they can pay it on the Ticket to Ride website. This module also allows drivers to create expense reports and track fuel card expenses.
The last module is Van Pool Management. This helps individuals create new vanpools specific to their route or join an existing vanpool. This module also restructured the vanpool approval process.