Our Solutions
How we service your industry
What We Do
Contact Center
Outsourcing
Pampering your customers through the entire lifecycle with onshore, nearshore, and offshore options
Business Process
Outsourcing
Streamlining your business and back-office processes to drive greater efficiencies and performance.
Technology
Outsourcing
Working as an extension of your team or in collaboration
Channels
We Support
We live in an omnichannel world: chat, voice, email, social media, etc. Increasingly, the onus is on service providers is to offer the channels that customers prefer. That is part of delivering “wow” experiences. When a player contacts us, service and support have become parts of that experience.
We understand that games are often works in progress which are subject to ongoing development. This makes hearing the voice of the customer all the more vital.
NMSDC, WBENC, and WEConnect
GlowTouch is certified as an NMSDC Minority Business Enterprise (MBE) and a WBENC Women’s Business Enterprise (WBE) with the technological infrastructure and industry expertise to deliver the experience your customers demand. Values such as agility, responsiveness, and simplicity at scale serve as guideposts in working to earn your business every day.
Awards
Work with a proven industry leader
who’s supported hosting’s biggest brands for 20 years.
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