Senior Content Producer – Boston, MA

Are you looking for a company that is all-in on supporting its employees? Searching for an exciting new opportunity with a company that bases its philosophy around putting people first? A woman-led organization that puts a strong emphasis on giving back to the community?

If you answered yes, it’s time to join GlowTouch Technologies.

We’re looking to hire a senior content producer based out of the Boston, MA area (full-time – no freelancers / contractors / consultants). If writing isn’t your gig, check out these other openings: GlowTouch Careers.

GlowTouch Technologies is a global customer care right sourcing organization that puts people first. Whether you are ready to economically scale your care operations or seamlessly integrate customer success across your channels, platforms, and devices, you can depend on GlowTouch to support your needs. GlowTouch is headquartered in Louisville, KY, with offices around the US and India offices and delivery centers in Mangalore and Bangalore. We invest in our people so they can bring your company long-term growth. Y(our) success enables us to give more back to the community – and that’s good for us all.

The senior content producer will write business-tone content, casual content, and empathetic, emotional content. They will need to understand what it means to make a piece SEO-friendly, scannable, and engaging. They also need to have experience writing for a B2B, technical company.

Examples of content to be produced include collateral, newsletter/internal communications, internet/intranet/website content, presentations, video content, bylines and blog posts, emails, landing pages, social/remarketing ad content, etc. Basically, if it involves words, this person should be able to work with a team to gather input, plan the piece out, write it, accept constructive criticism, edit the piece, and publish it.

This person must be proactive with ideas and suggestions, able to plan out and maintain a content roadmap, and excellent about reporting on how the content performs. They also have to be efficient, collaborative, dependable, used to working in a fast-paced environment, not egotistical, and comfortable working with a globally dispersed team (some – but not all – of whom will be in the office with you).

Sound interesting? Contact us today at careers@glowtouch.com. Be sure to include a link or two to your writing samples and something fun or quirky about yourself.

If you are interested and qualified for this position, e-mail your resume to careers@glowtouch.com.

Information About the Company

GlowTouch Technologies is an award-winning technology company that provides custom IT services to businesses around the globe. The company’s diversified portfolio of technology services includes cloud application and software development, mobile development, customer and technical support, system integration and migration, and website development. GlowTouch was recognized on the 2014 Inc. 500|5000 list of America’s Fastest-Growing Private Companies making it a sixth-time honoree.