Golden Rule for Business By Linda Ruffenach Executive Vice President Customer Care “Treat your employees the way you want your customers to be treated.” – Linda Ruffenach If the customer experience is core to your brand and core to your strategy, then your employees are an essential part of that equation. I firmly believe in […]
Good Karma By Linda Ruffenach Executive Vice President Customer Care kar·ma – (in Hinduism and Buddhism) the sum of a person’s actions in this and previous states of existence, viewed as deciding their fate in future existences; destiny or fate, following as effect from cause. I have always been a firm believer in karma. I […]
4 Simple Tips to Prepare Your Organization for Growth By Linda Ruffenach Executive Vice President Customer Care “There is no elevator to success. You have to take the stairs.” – Zig Zigler Congratulations you have acquired your first set of customers and have secured funding. Things are looking bright for your business and growth is […]
The practice of remote infrastructure management is becoming more common for organizations. But what is remote infrastructure management and why is it important?