The company’s executive team decided to vet local technology providers who could help in developing a custom software application that automated the manually-intensive product selection process. As a result, they invited GlowTouch Technologies to its home office to explore the IT firm’s technical capabilities and discuss the application’s high-level requirements.
With a specific direction for the app in mind, they provided GlowTouch with project specifications, as well as example reports and calculation tables. This information allowed GlowTouch to understand the firm’s overall vision and to craft a proposal tailored to their precise needs. After a thorough search process, the firm’s executive team determined that GlowTouch possessed the expertise, capabilities and experience needed to bring their vision to life.
At the outset of the engagement, GlowTouch proceeded to conduct a thorough discovery and analysis phase that would help it formulate a viable solution. GlowTouch met the client twice a week to conduct in-depth discussions on the direction of the application and work through design mock-ups, user interfaces, and admin accessibility. The mock-ups helped executives visualize how the application would look and function and gave them peace of mind, knowing their vision was intact.
Following a successful analysis phase, GlowTouch transitioned into a highly-collaborative development process, where it would begin web application development based on the interface mock-ups approved by the client. Replacing sample data and staged workflow with actual functionality, GlowTouch performed weekly demonstrations o showcase its progress on the application and work through specific functional components. Following the development phase, GlowTouch let the client get “hands on” with the application to ensure it was ready for launch via user acceptance testing.