How we service your Industry
The faster speeds of 5G combined with the impact of the Internet of Things, cloud computing, and AI make technology more complex. That spills over to customer care issues that are becoming more intricate, which makes GlowTouch the ideal partner for customer care. We have lived in the SaaS universe for nearly 20 years, with clients such as:
A platform for hosting digital events
Prospecting software for sales organizations
A fraud and identity theft protection company
A provider of VPN services
Creator of an email marketing application
We also work with companies ranging from health care to data and personal security to ecommerce. That has created a working knowledge of the service-related issues that companies worry about: scalability to handle growth, flexibility for managing peak periods, consistent quality, and providing “wow” experiences.