The only thing that may be better than taking a trip is planning one, and customer service is a critical component of each situation. That is reflected across websites where consumers share the good and the bad whether the subject is airlines, hotels, cruise lines, or restaurants. If your customers are going to talk about you, make sure they’re saying good things.
We have a wealth of service-related experience in this industry:
We built an Internet portal for a travel firm and are now engaged in a web development project that integrates a front-end app to back-end data
We handled package deals for a client who reinvented the concept of ‘going on holiday’ for the British middle class
We managed the website and booking system for a firm which specialized in trips to a collection of villas on golf courses
A data aggregator for whom we provide web design and software development services
People love to travel and to experience new things. Make great service a part of their plans with GlowTouch as your partner.
Consumers live in an omnichannel world: chat, voice, email, social media, etc. Increasingly, the onus on service providers is to provide the channels that their customers prefer. That is part of delivering “wow” experiences. When one of your customers contacts us, service and support become parts of that experience.
Click on the icons to learn more about our channel offerings.