GlowTouch CEO Is Among the Most Admired

Ravichandran Named in Annual Biz Journals’ Rankings

Vidya Ravichandran(Louisville, KY) – Vidya Ravichandran, President & CEO of GlowTouch, was named to the 2022 list of Most Admired Leaders and CEOs by the Louisville Business Journal. The annual awards take into account business and civic contributions, and the honorees were feted at a gala event earlier this month. 

Ravichandran’s nomination was based on the difference between what people do and what they are. While she oversees a global operation with locations in four countries, Vidya is also driven by the motto of “Putting People First” and applying both inside and outside of the corporate walls. Operationally, this philosophy defines how GlowTouch does business with clients and how it manages employees. Externally, it has led the company to be an employer partner of local and regional organizations such as KentuckianaWorks, Code Louisville, the Louisville Youth Network, Louisville Central Community Center, Metro Louisville Housing Authority, and others.

“The best thing a leader can do is lay out the vision and roadmap for an organization’s goals, and then surround herself with people capable of achieving it,” said Ravichandran. “That approach has sparked some vigorous discussions as we approach projects and prospects, and it has also been instrumental in our growth spike over the past few years.”

GlowTouch added three new offices in the past year, one each in San Antonio, the Philippines, and the Dominican Republic, further expanding an already-global footprint. Under her stewardship, the company is actively involved in impact sourcing, a hiring approach that seeks to create economic opportunity for people in underserved populations. This has led to several partnerships, including one that benefited residents of Eastern Kentucky and military dependents whose careers are often disrupted by relocation.

About GlowTouch

GlowTouch is a privately held and WBENC-certified, woman-owned enterprise founded in 2002. We provide clients worldwide with personalized, omnichannel contact center, business processing, and technology outsourcing solutions. Our 2,300+ employees deliver operational excellence with high-touch engagement garnering recognition by independent bodies such as Everest Group International Association of Outsourcing Professionals (IAOP), and as a six-time honoree on the Inc. 5000. GlowTouch is headquartered in Louisville, KY, with a global footprint that includes onshore contact centers in Louisville, Miami, and San Antonio. There is also a nearshore presence in Santo Domingo, Dominican Republic, and offshore locations in Mangalore, Bangalore, and Mysore, India, and Manila, Philippines.  To learn more about GlowTouch, visit www.GlowTouch.com, or email Tammy Weinstein at Tammy.Weinstein@GlowTouch.com. ###

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