GlowTouch to Attend Women’s Business Enterprise Strategic Conference in Tucson, AZ in September

WBEC - West

September 4, 2019 (Louisville, KY) – Executive leadership from GlowTouch, a leading provider of contact center, business processing (BPO), and technology outsourcing solutions, will attend the Women’s Business Enterprise Council (WBEC) West ConferenceWBEC - West in Tucson, AZ this month to meet representatives from major corporations actively seeking to conduct business with certified Women Business Enterprises. The “Strategic Procurement Opportunity Conference” takes place September 10-12 and offers targeted networking and collaborative strategy sessions.

GlowTouch has deep expertise in customer care and technical support. With 17 years of experience, we have mastered the art of chat and email support. On average our clients see a 177% ROI on every dollar they spend with us and a consistent increase in first call resolution and customer satisfaction. Through our 3-S approach to better solve, satisfy and sell, we convert traditional cost centers into profit centers.

“We’re proud to be part of the WBENC family, because their mission to fuel economic growth globally by identifying, certifying, and facilitating the development of women business enterprises is parallel to our corporate stance of putting people first.”
— Vidya Ravichandran

WBENCEarlier this year, GlowTouch was officially certified by WBENC, a national advocacy organization for women entrepreneurs that promotes and facilitates sustainable business partnerships with corporate America.  GlowTouch President and Founder Vidya Ravichandran, who started the company 17 years ago, stated, “We’re proud to be part of the WBENC family, because their mission to fuel economic growth globally by identifying, certifying, and facilitating the development of women business enterprises is parallel to our corporate stance of putting people first. As a member of this network of advocacy groups, corporations, and entrepreneurs supporting the advancement of women in the workplace and progression to entrepreneurship, together we’re solving, satisfying, and selling services that drive business success.”

GlowTouch executives will participate in face-to-face matchmaking and networking sessions with WBENC’s West Regional corporate members to learn about their business needs and opportunities for contact center outsourcing.

About GlowTouch

GlowTouch is a business process outsourcing provider headquartered in Louisville, KY, with additional locations in Mangalore and Bangalore, India. We provide personalized contact center, processing, and technology outsourcing solutions. Since 2002, GlowTouch has been experts in technical support for several global brands. We specialize in solving issues, satisfying customers, and then selling additional services, therefore providing a superior return on investment for our clients. Whether you are ready to effectively scale your operations or seamlessly integrate customer success across your channels, platforms, and devices, you can depend on GlowTouch to support your needs.

For more information, contact Cheryl Scaparrotta at GlowTouch
cheryl.scaparrotta@glowtouch.com; or 502-410-1732