Texting is the most-used feature of any smartphone, making it ideal for communicating with customers. Popular and convenient is a great combination.

This is commonly known as texting. With more smartphones in use than toothbrushes, it is a quick and convenient way of communicating through short messages:

Conversations are seamless and can continue indefinitely without losing context

Text histories are retained for future reference

SMS is a pro-active means of asking questions and getting answers

Customers can contact you from anywhere and with text, they don’t have to be online to do it. It’s fast, it’s personal, it’s effective.

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