GlowTouch Announces Partnership With Department of Defense

Initiative Aims to Connect Military Spouses with Job Opportunities

PRESS RELEASE OCT 27, 2021, 09:00 EDT

SALUTE Partnership with MSEP

LOUISVILLE, Ky., October 27, 2021 ( – GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, announced today that the company has now joined the DoD’s Military Spouse Employment Partnership. Joining the 10-year-old program creates a potential new avenue for the GlowTouch SALUTE program that focuses on the military community with spouses as a key element of the initiative.    

“We are honored to be part of such a prestigious program and the opportunity to serve those who serve us,” said Vidya Ravichandran, GlowTouch Founder and President. “Military spouses are a deep labor pool with a wealth of talent but frequent changes in station can disrupt careers. The SALUTE program resolves that issue.”

SALUTE is built on the concept of RemoteAbilityTM, which erases geographic barriers, making work portable while reducing the stress of relocation. It helps to promote professional growth and aligns with MSEP’s mission of driving employment opportunities. The program also benefits disabled veterans who must or want to work from home, along with Guard and Reserve members who need scheduling flexibility.

“A salute is a gesture of respect and acknowledgment, and we want to provide a measure of both with this program,” said Keshia Swan, Corporate Social Responsibility and Impact Sourcing Manager. “We’re in a growing industry, actively recruiting for every position from customer service agent to corporate staff and we are offering careers that spouses can take with them wherever they go.”

MSEP is a critical element of the White House’s Joining Forces initiative that was created in 2011 to address employment options and mobility for service members and their families. Since then, more than 500 employers have been enlisted into MSEP, including 45 companies this year.  

About MSEP

The MSEP initiative is part of DOD’s broader Spouse Education and Career Opportunities program. The department established the SECO program to provide education and career guidance to military spouses worldwide, offering free, comprehensive resources and tools related to career exploration, education, training and licensing, employment readiness, and career connections. This program also offers free career coaching services six days a week.

About GlowTouch

As a tech-forward company, GlowTouch is dedicated to providing exceptional customer experiences by leveraging the right people, channels, locations, processes, and technologies. Our personalized omnichannel contact center, back-office processing, and technology outsourcing solutions are tailored to meet the unique needs of clients worldwide. As a certified WBENC Women’s Business Enterprise (WBE) and NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. Our commitment to operational excellence and high-touch engagement has earned us recognition from renowned organizations such as Everest Group, the International Association of Outsourcing Professionals (IAOP), and six-time inclusion on the Inc. 5000 list. Headquartered in Louisville, KY, we have a global presence with onshore contact centers in Louisville, Miami, FL, and San Antonio, TX, a nearshore center in Santo Domingo, Dominican Republic, and offshore locations in Mangalore, Bangalore, Mysore, India, and Manila, Philippines. To learn more about how we can help you achieve your business goals, visit, or email Tammy Weinstein at

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