GLOWTOUCH

GlowTouch Wins Exporting Award for the 12th Time

STPI IT Winner

(Louisville, KY) – GlowTouch LLC, a global Business Process Outsourcing (BPO) services provider based in Louisville, KY, was named as the “Best Performer in IT and IT Services Exporting” during this month’s Bengaluru Tech Summit in Bangalore, India. This marks the 12th consecutive year in which GlowTouch has been cited among the top exporting firms in the Mangalore region. The award is based on the value of goods exported, the year-over-year percentage increase in growth, and the total number of GlowTouch employees.

“With each year come new challenges for us to face, and this award is for our associates who respond with such skill and efficiency,” said Shyam Hebbar, Sr. VP of Corporate Services. “The ever-evolving nature of technology and the shifting demands of the marketplace and consumer sentiment create new opportunities for our teams to pursue. We are honored to have our work recognized.”

The award comes amid another year of continued growth for GlowTouch and will sit alongside a Gold Stevie Award that was received for international expansion. In the last year and a half, the company has opened contact center operations in four countries to expand its existing global footprint further. While outsourced customer service is the biggest part of the company’s business, the exporting award reflects GlowTouch’s roots as a tech-forward enterprise with a seasoned staff of software and application developers, engineers, and programmers who regularly create new products and platforms for clients and internal use.

STPI IT Award Winner

About GlowTouch

As a tech-forward company, GlowTouch is dedicated to providing exceptional customer experiences by leveraging the right people, channels, locations, processes, and technologies. Our personalized omnichannel contact center, back-office processing, and technology outsourcing solutions are tailored to meet the unique needs of clients worldwide. As a certified WBENC Women’s Business Enterprise (WBE) and NMSDC Minority Business Enterprise (MBE), we take pride in our diverse workforce. Our commitment to operational excellence and high-touch engagement has earned us recognition from renowned organizations such as Everest Group, the International Association of Outsourcing Professionals (IAOP), and six-time inclusion on the Inc. 5000 list. Headquartered in Louisville, KY, we have a global presence with onshore contact centers in Louisville, Miami, FL, and San Antonio, TX, a nearshore center in Santo Domingo, Dominican Republic, and offshore locations in Mangalore, Bangalore, Mysore, India, and Manila, Philippines. To learn more about how we can help you achieve your business goals, visit www.GlowTouch.com, or email Tammy Weinstein at tammy.weinstein@glowtouch.com.
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