Almost two decades later, GlowTouch has grown from a small family business to an award-winning, international outsourcing company. Want to learn more?
Founded in Louisville, KY by Vidya Ravichandran and Vik Chadha, GlowTouch’s India office is in a tech incubator park in Mangalore.
GlowTouch establishes the GT Foundation in Mangalore to improve the lives of the under privileged and support the arts.
An early adopter, GlowTouch starts its first chat program, offering deep knowledge around the new technology.
Growing rapidly, GlowTouch moves to a downtown office in Mangalore. NOC services are added to its offerings.
GlowTouch opens a Louisville, KY office, expands its software development services, and adds another Mangalore office.
GlowTouch moves its Mangalore office to a building that can support 2,000 employees and is named to Inc. 5000.
GlowTouch is named by SiliconIndia as a top 100 technology company founded and managed by Indians in the U.S.
GlowTouch is inducted into the Inc. 5000 Honor Roll. Moreover, the Mangalore office is built out to seat even more employees.
GlowTouch partners with Akshaya Patra Foundation to build a Mega Kitchen facility in Mangalore that feeds 50,000 children daily.
GlowTouch hits 1,600 employees, opens a Bangalore office, and wins ICMI award as a contact center and CX trailblazer.
Our people-centric culture is exemplified by our President and Founder Vidya Ravichandran and supported by a team of long tenured and highly experienced industry experts. We put people at the heart of everything we do for our employees, our clients, their customers, and the communities we serve.
To develop enduring client relationships by delivering services that effectively and continually contribute to their growth and success. To establish an employee-friendly environment that promotes open communication, involvement, empowerment, and recognition of excellence. To build a successful company that positively impacts the communities in which we reside.
At GlowTouch, we support the highest level of customer experience by providing the right people, channels, locations, processes, and technologies.
We promote an internal company environment of open communication, employee empowerment, and recognition of excellence.
Our people-first philosophy also equates to success with a positive impact on the communities where we live, work, play, and serve.
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Tonya Morgan2019-06-28 13:54:072019-07-02 10:15:01Mangalore Company Earns Best Software Exporter Award for Ninth Time
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Tonya Morgan2019-06-11 15:05:072019-06-11 15:05:07GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas
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Tonya Morgan2019-03-28 09:39:272019-06-28 12:01:47BPO Firm GlowTouch Donates $10,000 to Global Charities
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glowtouch2019-02-26 14:24:272019-03-07 15:18:54What is Customer Experience in 2019?
